FAQ

1. What is BSNeBiz?

BSNeBiz is an online payment solution offered to our corporate customers.

2. How does BSNeBiz work?

As an organization, once you subscribe to the BSNeBiz services, a user id and e-PIN is provided to log in to our website. Now you can either use the online data entry tool to enter the payment instruction or you may upload a ready file to be sent to us to run your payment instructions.

3. Security and Policy?

BSN is committed to ensure that your data is securely transferred. We use a combination of security technologies and procedures to ensure that the information is protected from unauthorized access, use or disclosure.

This includes the DES encryption with a private key, using the 2nd Factor Authentication besides the highly secured passwords.

4. Why do I need BSNeBiz ?

It simple and convenient to use, user friendly and to simplify internal processes minus the hassle of writing out cheques and visiting the bank.

5. How do I connect to BSNeBiz?

Just ensure you have the internet access and type www.bsnebiz.com.my

6. Can I try the BSNeBiz service before subscribing?

Yes, you can view our online demo of the service by clicking here.

7. Can I check my corporate account balance via BSNeBiz?

Yes, this will only be available to the administrator and authorizers of the account.

8. Who do I call to repack back the previous file?

Please use our minicall support form

9. Do I have to install any software to run the BSNeBiz?

No, you may use standard browsers with javascript enabled.